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T-Mobile UK Backtrack on Data Usage; Won’t Effect Existing Customers


Posted on January 12th, by Effie Tjhai in archive. No Comments

Only two days ago, T-Mobile UK said “if you want to download, stream and watch video clips, save that stuff for your home broadband”; T-Mobile 3G network is “best used for browsing.” They are planning to charge extra for the data usage by their customers. But today, T-Mobile UK has backtrack on data usage. The existing customers will not be effected by this. Its only applied for T-Mobile new and upgrading customers.

“On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only – not existing customers.

There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users.” Lysa Hardy, VP, T-Mobile UK

T-Mobile has given their user insufficient time frame to reconsidered with their data plan usage. Fortunately, the existing customer does not have to deal with this matter. Starting on February 1, 2010 T-Mobile new and upgrading customers will get 500MB per month but be unable to download files or stream audio/video, unless they wants to pay so called a “Mobile Broadband Booster.”

[via SlashGear]