Loading ...Mobile messaging services have been proven as the supporting tool for critical health applications –another relevance service is mobile life insurance. It can be used for delivery of the emergency alerting of doctors as well as appointment reminders for patients.
Mobile messaging services provider TynTec today announces that it has been selected by Australian SMS gateway PromptSMS to provide high-reliability messaging for mission critical health sector applications.
Michael Kowalzik, CEO of TynTec, revealed that standard SMS would simply not be fast enough to be used in a critical application such as alerting doctors of patient incidents. “However, because TynTec can guarantee near-real-time delivery, PromptSMS’s health sector clients can now take advantage of the cost benefits and ease-of-use that SMS offers.”
PromptSMS is an established SMS gateway that specialises in working with business in the health sector. The company works with five 24-hour emergency doctor call centres which will use TynTec’s SMS to alert doctors to patient incidents.
According to Stephen Conrad, Director, PromptSMS, the doctor alerting system is very valuable for his emergency call centre clients because it lets them manage their resources cost effectively and without the need for new infrastructure.
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It is interesteing to note how a small piece of TEXT can be used for doing customer service, tech support and in our case helping people with addictions to recover.
Hummingbytes Inc. (www.hummingbytes.com) lately implemented a SMS based health care system for a local hospital in Massachussetts, USA. People with addiction can send their concerns or questions via TEXT to a US short code. We deliver the message to the hospital on a web front end. Coaches or doctors reply to the SMS from the web, which is then delivered back to the originator on their cell phones. Simple, yet far reaching solution and most of all anonymous !
There are lot of other applications that can be created with SMS on one end and the web on the other end. SMS based Q&A system for conferences, SMS based technical support etc.