Nuance Communications announced Nuance Voicemail to Text, a voicemail transcription service that delivers high-quality readable messages to mobile devices. Offered through carriers, the service converts voicemails left on any voicemail box into text. Transcribed messages are sent to users as SMS or email messages.
Nuance Voicemail to Text allows users to read voicemail messages rather than simply listen to them. Because the messages are transcribed, users don’t have to worry about writing down or losing information while driving or on-the-go. Messages can be saved, edited, forwarded, indexed in an archive and retrieved anytime, anywhere.
“Converting voicemail to text is a powerful and simple concept. But implementing a highly scalable semi-automated service is far more complex and requires highly accurate speech recognition – technology that takes decades to develop,” said Steve Chambers, president, mobile and consumer services division, Nuance. “The Nuance Voicemail to Text Service integrates speech technology with over 3,000 Nuance transcriptionists, hosted in a Nuance-owned facility, with proven security, scalability, and reliability.”
Nuance solutions can be seen at CTIA Wireless 2008 at the Las Vegas Convention Center in booth 5717. For more information about Nuance Voicemail to Text, please visit www.nuance.com/vm2text.
