Verizon Wireless has been recognized for providing the industry’s highest ranking customer care by J.D. Power and Associates in its 2008 Wireless Customer Care Performance Study – Volume 2. The study, based on responses from more than 11,000 wireless subscribers who contacted customer care by phone, in stores or online within the past 12 months, provides a detailed report card on a semi-annual basis of wireless provider customer care performance. Based on the study’s responses, Verizon Wireless ranked highest in overall customer care performance.

“We are pleased that this latest study agrees with our belief that Verizon Wireless offers the best customer experience in wireless. We know that our customers expect an outstanding experience when they call us, walk into one of our stores or deal with us online,” said Jack Plating, executive vice president and chief operating officer. “We will continue to work to deliver the best customer service in the industry and to not only meet our customers’ expectations, but to exceed them.”