ATT Introduces New iPhone Text Accessibility Plan for Customers with Disabilities

Posted on 30 April 2008 by Kim Poh Liaw




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AT&T today announced a new Text Accessibility Plan (TAP) for iPhone, designed to give iPhone customers with disabilities the choice of unlimited text messaging, Web browsing for $40 a month.

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“Our Text Accessibility Plan allows customers who are deaf or have hearing or speech disabilities to literally tap out their communications on the go,” said Carlton Hill, vice president of Product Management, Voice Products and Affiliate Marketing for AT&T’s wireless unit. “Now with TAP for iPhone, users can tap, flick and pinch the innovative Multi-Touch touch screen for a completely new world of functionality.”

This new plan is available to new and current iPhone users with qualifying disabilities through AT&T’s National Center for Customers with Disabilities (NCCD). To qualify for the iPhone TAP, customers must complete an application for eligibility. The form is available for download at http://www.wireless.att.com/about/disability-resources/text-accessibility-plan-for-iphone.jsp.

During the iPhone activation process, customers sign up for a standard iPhone voice and data plan. After the iPhone is activated, customers can e-mail, fax or mail the eligibility form back to the NCCD to change their rate plan to the TAP for iPhone. Current iPhone customers who qualify may also submit the NCCD application to request the TAP for iPhone.



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