Backup and restore utility for Orange devices are available for owners to safely upgrade to the latest Orange update.

 SPV and SPV E100 update

The latest update to the SPV Microsoft software will provide you with the following key benefits: 

MSN security fix

improved performance

enhanced battery life for SPV E100

Before you continue with the update please check that:

your PC is running Microsoft Windows 2000 or Windows XP

you have installed ActiveSync 3.6 which was supplied on the companion CD in your SPV box

Will I lose my data when I upgrade?

Yes, you will lose all of your personal data and settings during this upgrade. This is why Orange has developed the Backup and Restore tool. Unfortunately, this is not currently ready, but will be available on this site from the week commencing 15 December 2003. If you wish, you can wait until this time to perform your Upgrade, and protect the data you hold on your SPV or SPV E100.

Does the update affect the menu structure on my SPV?

No, however Orange has added 2 new applications - Space Maker and Task Manager. These will now appear on the main menu and may change the original order.

What shall I do if my phone does not switch on or the screen freezes?

Remove the battery for 30 seconds and replace. Power on the handset. If the handset only powers up to a screen which displays three colours, perform the following steps:

1.    Remove the battery for 30 seconds again and replace.
2.    Place your SPV back into the cradle
3.    The SPV should boot up and display three colours.
4.    Rerun the update program.

How do I know I have succesfully updated?

When you have powered up your SPV go to Programs, More, Settings, About your Operator ROM version should be 1.6.X.XX, if you have successfully updated:

UK customers - 1.6.1.02

French customers - 1.6.2.10

Swiss customers - 1.6.5.10

Danish customers - 1.6.4.10

Netherlands customers - 1.6.3.11

For further assistance please contact your local customer services.

Source: Orange.com