Fast as communications technology develops, facilities for the sensory-impaired always seem to lag behind. Services such as Text Relay in the US and TypeTalk in the UK have historically offered a way for keyboard literate deaf people to communicate via an operator, but this can be frustratingly slow for all but the fastest typers. Now i711.com introduce their Video Relay Service (VRS), taking advantage of increasingly high-resolution webcams and broadband connectivity.

A call with VRS begins by connecting to a sign-language interpreter via a live video link.  Using a built-in phonebook a call is placed to a hearing friend, whose speech is translated into sign language for the deaf user.  They then sign back, which the translator reads out loud.

Given the usual early age of learning sign language for children, the i711 VRS service is usable far earlier than traditional text-based services.  It's also free, with companies providing the translation being paid via the FCC. 

Concentrating initially on the highest-quality image possible, i711 then turned to time-saving features like speed-dialing, ease of operation with firewalls and a visual notepad that allows digits, addresses and difficult words to be spelt out for the operator. 

i711 is planning a progressive roll-out of VRS services, so as to make sure they can consistently deliver the quality of service necessary.  Registration is free, and they're sending out invitations to download the software every week.

i711 VRS [thanks to Louisa for the tip]