ValueFirst Messaging AirMail - email-to-SMS mobile text messaging SMS service - helps enterprises receive SMS alerts to maintain mission critical servers by outsourced 24X7 maintenance teams.

The typical enterprises using ValueFirst AirMail services remotely manage high performance, servers in the US running critical processes. Due to the critical nature of tasks undertaken by such servers, time to know any system failure and recovery thereof is of the paramount importance.

Many such companies earlier relied on paging networks to communicate such system failures wherein a message was paged to the service engineer/system administrator in case of a system failure. A big limitation of paging solution was that once sent, the message did not carry any acknowledgement. In addition, there was no way the system could know that the SOS message has reached the intended system administrator/service engineer. Further, every service engineer had to be equipped with a paging device. The area coverage of the paging network also posed potential bottleneck within the scheme.

"After carefully analysing the mobile messaging requirement of enterprising and model employed by IT services and BPO companies, ValueFirst developed an innovative solution called ValueFirst AirMail. ValueFirst AirMail is an email-to-SMS gateway service. ValueFirst Airmail can convert normal email messages into SMS and forward them to virtually any GSM/CDMA mobile subscriber around the world" said Mr. Vijay Shukla, Country Head, India, ValueFirst Messaging Private Limited.

Once integrated with the customers' server, the SOS messages generated in the event of a system failure are directed to ValueFirst AirMail servers in form of email. The ValueFirst AirMail servers forward the incoming email messages to the intended recipients in the form of SMS messages. This whole process gives the customers of ValueFirst a distinct advantage of using a robust and cost effective messaging framework.